Refund Policy

What is your guarantee on the books?

You have 15 days from your purchase to ask for a refund. You get all your money back, and nobody asks why.

Each purchase has its own 15 days.

How do I ask for my money back?

Use the refund link in your purchase email from Hotmart. Or sign in at consumer.hotmart.com and open the purchase.

Or write to [email protected] and tell us the email you bought with.

When will I see the refund?

It goes back to the same card or PayPal you paid with. Your bank usually shows it within 5–10 business days.

What if I cancel during the 7 free days?

Then you pay nothing. Cancel inside those 7 days, and nothing is charged.

Is my first membership payment covered too?

Yes. The 15-day money-back guarantee covers the first payment of the membership.

How do I cancel the membership?

Any time, at consumer.hotmart.com. Open the membership, go to payment settings and choose cancel subscription. Or write to us, and we help.

Your cards keep coming until the end of the month you paid for. After that, there are no more charges.

I forgot to cancel and got charged. What now?

Write to us within 15 days of that charge. The same goes for a charge made by mistake. We will look at it with you.

If I unsubscribe from the cards, does the payment stop?

No. Unsubscribing only stops the emails. The membership payment carries on.

To stop payments, cancel at consumer.hotmart.com.

What if more than 15 days have passed?

By then the guarantee window is closed. But if something is wrong, please write to us anyway. We will listen.

Who do I write to about a refund?

[email protected]. Add the email you bought with, and we'll take it from there.